← LetterFriends · Privacy · Terms
Questions, problems or ideas? Email us and we will reply as soon as we can.
A purchase is missing. Open Settings › Grown-ups › Restore purchases, while signed in with the same Apple Account that made the purchase.
There is no voice or music. Check Settings › Sound and feel, and the volume on the device.
A new player wants to start again. Settings › Start over erases progress on this device. Purchases are kept.
Reminders do not arrive. Turn them on in Settings › Notifications, and allow notifications for LetterFriends in the iPhone or iPad Settings app.
Refunds. Purchases are handled by Apple; request a refund at reportaproblem.apple.com.
لأي سؤال أو مشكلة أو اقتراح، راسلنا على hadevel@icloud.com وسنرد في أقرب وقت.
شراء مفقود: الإعدادات ← Grown-ups ← Restore purchases، بحساب Apple نفسه الذي تم به الشراء.
لا يوجد صوت: تحقق من الإعدادات ← Sound and feel ومن مستوى صوت الجهاز.
استرداد المبلغ: تتم المشتريات عبر Apple، ويُطلب الاسترداد من reportaproblem.apple.com.